Track Medical Responder/Guest Service Host, Summer

Work at one of the most unique sport venues in Canada.

The Whistler Sliding Centre (WSC) is a world-class bobsleigh, skeleton and luge facility located above Whistler Village on the side of Blackcomb Mountain. Home to Olympic sport, high-performance training and public sliding experiences, WSC offers guests the opportunity to slide like an Olympian with no experience required.

We are currently hiring Track Medical Responders / Guest Service Hosts for the Summer Bobsleigh Experience program. This is a dynamic, hands-on role combining first aid response, guest service, venue operations and summer program delivery in a fast-paced outdoor environment.

If you thrive in team environments, enjoy working outdoors, and are passionate about safety and guest experience, we would love to hear from you.

Job Overview
Position: Track Medical Responder / Guest Service Host, Summer
Department: Whistler Sliding Centre
Status: Seasonal, Full-Time, Part-Time or Casual 
Housing: Guaranteed staff housing for Full-Time employees
Schedule: Flexible schedule including weekends, evenings and holidays
Location: Whistler, BC
Wage: $24.50–$28 per hour
Start Date: June 3, 2026

What You’ll Do

• Provide first aid response and accident site control in accordance with established procedures and protocols
• Support venue safety operations and participate in emergency response training scenarios
• Deliver exceptional guest service throughout the Summer Bobsleigh Experience program
• Assist guests with registration, waivers, equipment fitting and safety presentations
• Support guest loading and unloading procedures alongside pilots and operations staff
• Maintain radio communication with Control Tower and operational teams
• Assist with venue upkeep including light maintenance, grounds support and operational setup
• Process bookings, guest inquiries and point-of-sale transactions
• Support events, rentals and other operational activities as needed
• Contribute to a strong culture of safety, teamwork and professionalism
• Carry out Whistler Sport Legacies’ customer service philosophy: AIM – All Interactions Matter

What You Bring

• Current OFA Level 3 or equivalent certification (such as Canadian National Ski Patrol Outdoor Emergency Care)
• Previous first aid attendant or emergency response experience
• Valid BC Class 5 Driver’s License
• Strong communication and interpersonal skills
• Excellent customer service skills and ability to work in fast-paced environments
• Ability to work collaboratively within a team environment
• Strong attention to detail and commitment to safety
• Previous guest service experience considered an asset
• Knowledge of sliding sports or the Whistler Sliding Centre considered an asset

Physical Requirements

• Ability to work outdoors in varying weather conditions
• Ability to stand for extended periods of time
• Ability to regularly lift up to 70 lbs

Why Work With Us?

• Work at a world-class Olympic venue
• Be part of a unique guest experience unlike anywhere else in Canada
• Dynamic outdoor work environment
• Collaborative and team-oriented culture
• Opportunity to gain experience in sport operations, emergency response and guest services

We thank all applicants for their interest; however, only those selected for an interview will be contacted.