Season Passes

How do I collect my season pass?

Please note the following process applies to those who have purchased a season pass through Whistler Olympic Park. If you have purchased your Dual Area pass through RMOW and require a new card, please refer to Lost Lake's “Pass Pickup” instructions here.

• If you have renewed your season pass, your existing card will automatically activate for the 2023/24 season once we have received your signed waiver. Please see Guest Services in the Day Lodge if your existing card is not scanning valid at the gate and you believe you have signed your waiver.
• If you are a new pass holder, or you require a new pass card to be printed (in the case you have lost your previous one or have changed to a different pass type e.g. from Ski Callaghan to Dual Area), please show your purchase confirmation (a digital copy is sufficient) at the gate upon arrival and see Guest Services, located in the Day Lodge, to have your card printed. Please allow extra time for this process, particularly if your first visit is on a weekend.
• If you have renewed your Dual Area season pass and have an existing card, you will be required to collect a 2023/24 sticker for your card from Guest Services, located in the Day Lodge, on your first visit. This will ensure that your card is valid for entry at both Ski Callaghan and Lost Lake. Please allow extra time for this process, particularly if your first visit is on a weekend.
• If you have purchased/renewed a Dual Area season pass from RMOW and have picked up your 2023/24 card, you will be required to collect a unique barcode sticker from Guest Services, located in the Day Lodge, on your first visit. This will ensure that your card will scan valid for entry at our gates. Please allow extra time for this process, particularly if your first visit is on a weekend.

What do I need to bring to pick up my season pass?

Please note the following process applies to those who have purchased a season pass through Whistler Olympic Park. If you have purchased your Dual Area pass through RMOW and require a new card, please refer to the “Pass Pickup” instructions here.

• If you require a new card, please bring your purchase confirmation (a digital copy is sufficient) and show it to the gate staff upon your first visit. We will require a photo of you for your pass to be printed. Please upload one via your account in our online store, or staff will take one for you on the day.
• You can use your existing season pass card if you have signed the waiver online. Please contact Guest Services if your existing card is not scanning valid at the gate and you believe you have signed your waiver.
• If you have renewed your Dual Area season pass and have an existing card, you will be required to collect a 2023/24 sticker for your card from Guest Services, located in the Day Lodge, on your first visit. This will ensure that your card is valid for entry at both Ski Callaghan and Lost Lake. Please allow extra time for this process, particularly if your first visit is on a weekend.

If you have purchased/renewed a Dual Area season pass from RMOW and have picked up your 2023/24 card, you will be required to collect a unique barcode sticker from Guest Services, located in the Day Lodge, on your first visit. This will ensure that your card will scan valid for entry at our gates. Please allow extra time for this process, particularly if your first visit is on a weekend.

When is the best time to pick up my season pass?

The busiest time for pass pick-up is on the first weekends of the season in November and December. Please allow additional time to pick up a new pass if you require it. Visiting on a weekday is recommended for shorter wait times at Guest Services and you can save time by ensuring your waiver is completed and that you have uploaded a photo via your account in our online store ahead of your visit.

What is the 100-day Snow Guarantee?

Your pass comes secured with our 100-Day Snow Guarantee. If less than 100 days of skiing opportunity (5km minimum) can be provided between opening day 2023 and closing day 2024, season pass holders will receive a 1% discount for each day less than 100 as a credit to apply to their season pass for 2023/24.

What perks are included with my season pass?

Pass perks are available with all season passes (excluding child & dog passes). Perks must be redeemed before closing day 2024.

• 1 x Complimentary Ski Callaghan "bring a friend" admission
• 2 x 50% off Ski Callaghan admissions for friends or family
• 1 x Complimentary ski rental package at Whistler Olympic Park’s Rental Shop
• 2 x 50% off ski rental packages at Whistler Olympic Park’s Rental Shop
• 10% off purchases at Whistler Olympic Park’s Retail Shop
• 10% off purchases at Whistler Olympic Park's Day Lodge Café
• 10% off Whistler Olympic Park's Make Tracks Clinics (discount not available online)
• FREE Monday to Friday chariot rental included for 1 hour/day at Whistler Olympic Park’s Rental Shop (first come first serve, subject to availability)
• 1 x free child rental package (12 & under) at Access Callaghan
• 20% off Swix wax at Access Callaghan
• 15% off retail merchandise at Access Callaghan
• 15% off retail ski packages from Access Callaghan
• 10% off retail merchandise at evo Whistler locations (excludes all hard goods, service, bikes & components)
• 25% off trail access at Caledonia Nordic Ski Club in Prince George

Dual Area passes (excluding child passes) include pass perks, as well as the below Lost Lake pass perks. Perks must be redeemed before closing day 2024.

• 1 x complimentary Lost Lake Nordic Trails "bring a friend" voucher (equal to type of pass and age category purchased)
• Free cookie voucher for The Connection Cafe​