Lodge Attendant

Lodge Attendant is responsible for maintaining a high level of cleanliness at the Whistler Athletes’ Centre including the Lodge, Townhomes and High Performance Centre. This role is organized and friendly and works well within a team while demonstrating the Whistler Sport Legacies’ philosophy that All Interactions Matter (AIM).  Casual position requires flexibility to work weekends and evenings.

Responsibilities

Lodge Attendant

  • Daily cleaning of rooms and washrooms; maintain high standard of cleanliness
  • Ensure all common spaces are well maintained on a daily basis
  • Daily restocking of all housekeeping supply and linen rooms; report any shortages for reordering purposes
  • Remove all dirty linens and garbage to their designated areas
  • Document all damage or deficiencies, including mechanical and electrical issues to the Manager/Supervisor
  • Label and submit all lost and found items to the Manager/Supervisor immediately
  • Clean High Performance Centre offices and public spaces weekly and after events/meetings
  • Provide a high level of guest service including being courteous, helpful, knowledgeable and informative
  • Foster a strong culture of health & safety to ensure all WorkSafeBC and Technical Safety BC requirements are met
  • Monitor and assist in general up-keep and cleanliness of guest areas, including washrooms, guest service reception, and all other guest areas on site.
  • Ensure all equipment and supplies for guest operations indoors and outdoors are functioning, stocked and replenished as required.
  • Carry out Whistler Sport Legacies’ customer service philosophy AIM:  All Interactions Matter
  • Assist team with other duties as assigned or required

Kitchen Porter duties as assigned

  • Frequent quick and efficient cleaning of food preparation areas, eating areas, and equipment, in addition to tableware and cutlery cleanliness in accordance with regulations
  • Keep work surfaces, dishwasher and sink areas, walls, and floors clean and sanitized
  • Store and ensure all kitchen ware is organized and stored
  • Empty garbage and recycle bins regularly and as needed
  • Ensure all kitchen equipment is in good working order and advise Supervisor of any deficiencies
  • Remove soiled or dirty kitchen linens to lodge laundry
  • Regularly inspect fridges/freezers/storage shelves and bins to ensure cleanliness and food storage is optimum
  • Accept all kitchen deliveries and ensure items are properly stored

Position Requirements

Education/Experience

  • High School education an asset
  • May be required to complete an RCMP background check

Skills

  • Possess a high standard of personal hygiene and appearance
  • Focused on providing a consistently high standard of customer service
  • Ability to perform physical tasks on a daily basis
  • Proven ability to work well as part of a team
  • Ability to easily follow standard procedures
  • Keen and can-do attitude
  • High level attention to detail required
  • Willingness to assist other team members (perhaps outside the department) as needed and requested
  • Passion for exceptional customer service is essential

Physical Requirements

  • Ability to lift up to 30 lbs
  • Ability to stand for long periods of time
  • Ability to perform physical work including bending, lifting, standing, pushing and pulling of housekeeping carts

 

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Whistler Athletes' Centre 1080 Legacy Way
Whistler BC V8E 0K3
Canada