Lodge Attendant

The Lodge Attendant is responsible for maintaining a high level of cleanliness at the
Whistler Athletes’ Centre including the Lodge, Townhomes and High Performance Centre. 
This role is organized and friendly and works well within a team while demonstrating the Whistler Sport Legacies’ philosophy that All Interactions Matter (AIM). 
This Regular Full Time position requires flexibility to work weekends and evenings.


  • Daily cleaning of rooms and washrooms; maintain high standard of cleanliness
  • Ensure all common spaces are well maintained on a daily basis
  • Daily restocking of all housekeeping supply and linen rooms; report any shortages for reordering purposes
  • Remove all dirty linens and garbage to their designated areas
  • Document all damage or deficiencies, including mechanical and electrical issues to the Manager/Supervisor
  • Label and submit all lost and found items to the Manager/Supervisor immediately
  • Clean High Performance Centre offices and public spaces weekly and after events/meetings
  • Provide a high level of guest service including being courteous, helpful, knowledgeable and informative
  • Foster a strong culture of health & safety to ensure all WorkSafeBC and BC Safety Authority requirements are met
  • Complete other duties as assigned by the Manager/Supervisor
  • Carry out Whistler Sport Legacies’ customer service philosophy AIM:  All Interactions Matter
  • Assist team with other duties as assigned or required

Position Requirements


  • High School education an asset
  • May be required to complete an RCMP background check


  • Possess a high standard of personal hygiene and appearance
  • Focused on providing a consistently high standard of customer service
  • Ability to perform physical tasks on a daily basis
  • Proven ability to work well as part of a team
  • Ability to easily follow standard procedures
  • Keen and can-do attitude
  • High level attention to detail required
  • Willingness to assist other team members (perhaps outside the department) as needed and requested
  • Passion for exceptional customer service is essential

Physical Requirements

  • Ability to lift up to 30 lbs
  • Ability to stand for long periods of time
  • Ability to perform physical work including bending, lifting, standing, pushing and pulling of housekeeping carts

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