Lodge Attendant

Lodge Attendant is responsible for maintaining a high level of cleanliness at the Whistler Athletes’ Centre including the Lodge, Townhomes and High Performance Centre. This role is organized and friendly and works well within a team while demonstrating the Whistler Sport Legacies’ philosophy that All Interactions Matter (AIM).  Casual position requires flexibility to work weekends and evenings.

Lodge Attendant

• Daily cleaning of rooms and washrooms; maintain high standard of cleanliness
• Ensure all common spaces are well maintained on a daily basis
• Daily restocking of all housekeeping supply and linen rooms; report any shortages for reordering purposes
• Remove all dirty linens and garbage to their designated areas
• Document all damage or deficiencies, including mechanical and electrical issues to the Manager/Supervisor
• Label and submit all lost and found items to the Manager/Supervisor immediately
• Clean High Performance Centre offices and public spaces weekly and after events/meetings
• Provide a high level of guest service including being courteous, helpful, knowledgeable and informative
• Foster a strong culture of health & safety to ensure all WorkSafeBC and Technical Safety BC requirements are met
• Monitor and assist in general up-keep and cleanliness of guest areas, including washrooms, guest service reception, and all other guest areas on site.
• Ensure all equipment and supplies for guest operations indoors and outdoors are functioning, stocked and replenished as required.
• Carry out Whistler Sport Legacies’ customer service philosophy AIM:  All Interactions Matter
• Assist team with other duties as assigned or required

Kitchen Porter duties as assigned

• Frequent quick and efficient cleaning of food preparation areas, eating areas, and equipment, in addition to tableware and cutlery cleanliness in accordance with regulations
• Keep work surfaces, dishwasher and sink areas, walls, and floors clean and sanitized
• Store and ensure all kitchen ware is organized and stored
• Empty garbage and recycle bins regularly and as needed
• Ensure all kitchen equipment is in good working order and advise Supervisor of any deficiencies
• Remove soiled or dirty kitchen linens to lodge laundry
• Regularly inspect fridges/freezers/storage shelves and bins to ensure cleanliness and food storage is optimum
• Accept all kitchen deliveries and ensure items are properly stored

Education/Experience

• High School education an asset
• May be required to complete an RCMP background check

Skills

• Possess a high standard of personal hygiene and appearance
• Focused on providing a consistently high standard of customer service
• Ability to perform physical tasks on a daily basis
• Proven ability to work well as part of a team
• Ability to easily follow standard procedures
• Keen and can-do attitude
• High level attention to detail required
• Willingness to assist other team members (perhaps outside the department) as needed and requested
• Passion for exceptional customer service is essential

Physical Requirements

• Ability to lift up to 30 lbs
• Ability to stand for long periods of time
• Ability to perform physical work including bending, lifting, standing, pushing and pulling of housekeeping carts